Privacy Policy

Welcome to UtsavLook. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you use our platform.

We collect information that you provide directly to us, such as when you create an account, make a booking, or contact customer support. This may include:

• Personal Identification Information: Name, email address, phone number.
• Booking Information: Event type, date, location, service selections, and notes.
• Communication Information: Any correspondence between you and UtsavLook or between you and artists through our platform.

We use the information we collect to:

• Provide, operate, and maintain our services.
• Process your bookings and facilitate communication with artists.
• Improve, personalize, and expand our services.
• Communicate with you, including for customer service and promotional purposes.
• Process payments and prevent fraudulent transactions.

We do not sell your personal information. We may share your information only in the following circumstances:

• With Artists: We share necessary booking details (your name, event details, contact information) with the artist you book to enable them to provide the service.
• For Legal Reasons: We may disclose your information if required by law or in response to valid requests by public authorities.

We implement a variety of security measures to maintain the safety of your personal information. Your data is stored on secure servers, and all payment information is encrypted using secure socket layer technology (SSL).

You have the right to access, update, or delete your personal information at any time through your account dashboard. If you have any questions or concerns about your privacy, please contact us at support@utsavlook.com.